Key Responsibilities
- To set up computer hardware, software standard, printers, scanners, network branches etc.
- To set up and manage user accounts and permissions to consent access to a network
- Upholding and testing security patching, blocking unapproved access
- Setting up the organization’s computer system to meet specific business goals
- Set up Maintenance plan for the prevention of unexpected failure
- Monitoring day to day computer performance
- Update and maintain the computer inventory and equipment
- Ensure desktop computer effectively by installing and updating antivirus and license software
- Provide and service daily support to end user both head office and all branches province
- Install and run network cable to branches and head office
- Resolve hardware and network connectivity issues
- Analyse problem and manage preventative maintenance procedure
- Assist in technical upgrading and maintaining of entire desktop systems
- Support in testing and deployment of new application and systems
- Train and guide staff hardware and software usage
- Provide and update daily or monthly report of daily support, incident summary to line manager
- Perform other tasks as assigned by IT manager
Qualification/Experience Profile
- Bachelor’s degree in information Technology or related fields
- Experience setup window client and mail outlook
- Knowledge with Window Servers and VMWare Server
- Knowledge with Domain Controller, DNS, DHCP and Group Policy
- Knowledge with in Exchange Server
- Be able to work overtime or night time in case maintenance
- Honest, hardworking, reliable, Creatively and willing to learn more new skills,
- Good comment in English both written and speaking
- Be able to travel in place when and where the work is assigned