Network, Server and Desktop Support Team Leader

Job Profile/Description

  • Support LAN and WAN services ensuring compliance of solution with technology landscape and long-term strategy
  • Install and configure Core network, Firewall and network branches
  • Install and configure High availability(H/A), IPsec VPN site to site and policy rule
  • Implement system and network security measures to protect company’s assets and ensuring compliance with all policies and guidelines
  • Perform capacity, Disaster recovery and business continuity planning and be responsible for the technology side related activities
  • Troubleshoot network problem and solving hardware faults
  • Analyse problems and manage preventative maintenance procedure
  • Monitoring Network and system performance and to proactively address potential pain point
  • Mentoring and maintain data Center server room
  • Monitoring and up to date hardware inventory
  • Monitor network performance, availability, reliability, resources and capacity planning. Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
  • Provide and update daily or monthly report of daily support, incident summary to line manager
  • Timely update IT asset and labelling (network device, IT asset and network cable)
  • Perform other tasks as assigned by It Manager

Job Requirements

  • Bachelor degree in information Technology or related fields
  • Minimum 4 years of experience in Network administration and support
  • Experience with network firewall, routing and switching administrator and support
  • Experience with appliance product Checkpoint, Fortinet, Cisco Firepower, Palo Alto
  • Experience with Network load balancer Web failover F5 and KEMP
  • Cisco Certified Network Associate (CCNA) Certification preferred
  • Knowledge in configuration High availability(H/A) and IPsec VPN site to site
  • Experience and knowledge in working with Internet service provider (ISP)
  • Be able to work overtime or night time in case maintenance
  • Honest, hardworking, reliable, Creatively and willing to learn more new skills
  • Good comment in English both written and speaking
  • Be able to travel in place when and where the work is assigned