Remittance Team Leader

Key Responsibilities

  • Manage and monitor stock of bank cheques, and distribute cheques as per request from Branch.
  • Handle cheques clearing and collection process, and travel to National Clearing House at NBC if needed.
  • Process outward local fund transfer transactions in National Clearing System (NCS) and outward telegraphic transfer (OTT) transactions in SWIFT System.
  • Prepare and send SWIFT message as per request from other departments.
  • Perform inward local fund transfer (NCS) and inward telegraphic transfer (ITT) transactions in T24 System.
  • Perform Universal Confirmation for ITT transactions in SWIFT Basic Tracker System.
  • Perform salary transfer transaction for payroll customer.
  • Process unsuccessful/error transactions adjustment (i.e., FAST, Bakong, RFT).
  • Monitor and reconcile all kinds of transaction under Remittance Unit, and report any issue to management.
  • Enforce process discipline and policy compliance for cheque clearing and remittance service.
  • Ensure all transactions are complied with bank policies and AML/CFT policy as well as regulatory requirements.
  • Ensure all transactions have sufficient supporting documents with relevant information, and obtain management approval according to the bank’s delegation of authority.
  • Ensure quality control and improvement in response to process requirement for process update and/or system changes, and cooperate with IT team to perform UAT test cases and signoff.
  • Check and provide solution to branch issue in online incident request (intranet).
  • Check and provide solution to branch issues from Risk and Audit finding.
  • Provide operational supports and training to all branches related to products/services under Remittance Unit.
  • Provide training course to introduce new products/services related to Remittance Unit, system/process change, and ensure appropriate training and clear understanding before go-live.
  • Prepare monthly performance report to management.
  • Prepare other report as required by other departments and external legal authorities.
  • Other tasks assigned by Head of Remittance Unit.

Qualification/Experience Profile

  • Bachelor’s degree in Finance and Banking or related skill.
  • At least 3 years’ experience in Bank or MFI.
  • knowledge of cheque clearing and remittance process.
  • Knowledge of National Clearing System, SWIFT System, FAST System, Bakong System, RFT System, … etc.
  • Integrity and accountability.
  • Strong facilitate and critical thinking skill.
  • Good time management and teamwork.
  • High responsibility and strong commitment.
  • Good English communication skills (writing and verbal).
  • Good computer literacy such as Ms. Word, Excel, PowerPoint, Internet and Email.