Business Relationship Officer

Key Responsibilities

  • Provide a good hospitality to Bank customers.
  • Helping and facilitate the customer to complete the forms (Account Opening).
  • Conduct the direct sales frequently to Bank prospective customers especially on none loan products.
  • Deliver to customers with effective and efficient banking products and services.
  • Prepare the necessary daily and monthly reports to HBRO/BM.
  • Participating the promotion campaign arrange by Bank.
  • Conduct KYC/KYCC (Know Your Customers or Know Your Customer’s Customer) in order to build list of pipeline for direct sale.
  • Regular update the Sale Pipeline, activity plan and report to SBRO/HBRO/BM and DM on the Sales progress.
  • Responsible for building good relationship to existing customers, customers entertain.
  • Problem solving with clients and make clients feel confident with the bank especially encourage clients to use our bank products and services.
  • Responsible for promoting and cross-selling banking products and services.
  • Must perform other duties as assigned.
  • Willing to accept the sales target provide by Bank.

Qualification/Experience Profile

  • Bachelor Degree in Marketing, Banking, Finance, Management or related fields.
  • Past relevant working experience will be an advantage, but fresh from university are also welcome
  • Commit to the core value of the company.
  • Good analytical, attention to details, communication, time management, and interpersonal skills.
  • Knowledge of sales, marketing, economic, banking, financial principles analysis data.
  • Abilities to decision-making and problem-solving
  • Proficiency in English both speaking and writing, knowledge of Chinese is more advantage.
  • Ability to work effectively in a team environment
  • Strong interpersonal skills and confidence to deal with customers and staff at all levels
  • Demonstrated capacity to work under pressure, delivering work in a timely and accurate in manner
  • Interest and enthusiasm to understand the activities and operations of the business
  • Building networks & relationships
  • Customer focus and Sales focus
  • Concern for quality and standards