Key Responsibilities

• NBC Online Banking System and NBC Platform (Operator) and Core Banking system
• Assist in developing the treasury reporting systems with all kinds of treasury reports and NBC Report
• Assist in identifying and managing the market risk embedded in retail products.
• Assist in Monitor and report the money markets and monetary policy of the Bank.
• Assist in providing and supporting technical service to Teller Unit related to Treasury department.
• Review and process of fund transfer to all branches.
• Review cash balance on branches that are surplus or shortage and provide solution.
• Responsible for keeping related document to be safety and easy to find.
• Assist Manage daily money market and Foreign Exchange (FX) dealing.
• Assist Analyse FX market and develop FX pricing of products.
• Monitor balances of Bank’s Nostro accounts and optimize the Bank’s free capital.
• Control the Bank’s counterparty, position limits and any excesses.
• Build and maintain banking relationships with local and foreign bankers and FX business partners in coordination with Operations and Sales Teams.
• Support and facilitate local and international payments.
• Co-work with Finance Team in getting financial data for all kinds of treasury reports and bank reconciliation.
• Provide support to ad hoc projects/transactions and other tasks as may be assigned.

Experience Profile

• At least three years of finance and accounting experience in bank/MFIs treasury function.
• Strong communication and negotiating skills combined with the ability to deal with all seniority levels within the line of business.
• Strong computer literacy such as Microsoft Offices (Ms. Word, Ms. Excel, Internet, E-mail etc.), Core Banking System experience is preferable.
• Sound good in English both writing and oral speaking. Honesty, hard-working, flexibility.

Key competencies required for this role

Education

• At least Bachelor’s degree in Finance, Accounting or Business Administration.

Functional Competencies

• Excellent analytical, communication and inter-personal skills;
• Proven ability to work under pressure and deliver outputs in a timely manner;
• Consistently approaches work with energy and a positive, constructive attitude.

Key Responsibilities

• Alert management, monitoring and actioning.
• Monitoring of cards/accounts – ad-hoc review and any potential fraud risk triggers reports.
• Support with fraud incident handling on accounts, cards, payments.
• Fraud case creation & reporting.
• Coordination with payment teams and other banks to block & recover stolen funds.
• Support with fraud rule definition & tuning.
• Updating and handling case management queue.
• Support the improvement and evolution of fraud detection framework & incident response techniques/processes.
• Ensure the accuracy and timelines of the processing of card disputes.
• Manage the processing of card disputes and corrections according to regulatory and business SLA.
• Investigate and resolve disputed transactions debit/credit cardholders.
• Handling card limit increase/decrease.
• Assist and support banking staff in handling customers requests and needs.
• Assist in generating and preparation of regularly scheduled reports.
• Other duties as assigned.

Experience Profile

• 2-3 years of Banking experience in a fraud monitoring role is preferred.
• Minimum Bachelor in Computer Science or related fields.
• Excellence in English communication (both verbal and writing)
• Experience with banking sector is preferred.
• Computer literacy in particular Customer database, ATM Switch systems, ATM System
• Quick comprehension, hardworking, and responsibility
• Measurement and control reliability
• Good integrity, positive attitude, helpful, high commitment, competence and motivation
• Able to work in Flexible time environment (night time and holiday)

Key competencies required for this role

• Planning and organizing
• Excellent Communication and Listing Skills
• Problem identification and analysis
• Judgment and problem-solving
• Flexibility & Adaptability
• Teamwork
• Knowledge of investigation techniques.
• Strong leadership skills.
• Basic understanding of cyber fraud attacks vs detection mechanisms.
• Broad understanding how bank operates
• Strong negotiation Skill

Key Responsibilities

• Oversee all aspects of Window and Linux System ensuring compliance of solution with technology landscape and long-term strategy
• Hardware and Software configuration and management all platform ensuring high quality and availability of service.
• Monitor and maintain window, Unix or Linux Server performance and to proactively.
• Implement system and network security measures to protect company’s assets and ensuring compliance with all policies and guidelines.
• Perform system failure analysis, recovery ensuring consistency and integrity of underlying data, system backup and restore.
• Perform Capacity, Disaster recovery and Business continuity planning and be responsible for the technology side related activities
• Troubleshoot Server, system problem and solving hardware/software faults
• Perform maintain Data Centre server room (DC/DR)
• Monitoring and up to date hardware inventory
• Keep track of incidents and follow up stakeholders and update status
• Provide and update daily or monthly report of daily support, incident summary to line manager
• Perform other duties or tasks as assigned by IT manager

Qualification/Experience Profile

• Bachelor’s degree in information Technology or related fields
• Minimum 2 years of experience in Server & System administrator and support
• Experience with Window Servers and VMWare Server
• Technical Experience in Unix or Linux system administrator and support
• Experience in Apache Tomcat or other Web Server
• Experience in Oracle Database Admin
• Experience in backup and recovery solutions Visualization or System
• Experience in IBM SAN Switch, Storage and HP SAN Switch, Storage 3Par
• Experience in Domain Controller, DNS, DHCP and Group Policy
• Experience in Exchange Server
• Be able to work overtime or night time in case maintenance
• Honest, hardworking, reliable, Creatively and willing to learn more new skills,
• Good comment in English both written and speaking
• Be able to travel in place when and where the work is assigned

Key Responsibilities

– Support Head of Mobile Banking Unit to onboard Agent and register customer for mobile banking.
– Configure and setup product parameterization/configuration and testing scenario.
– Resolve all issues or inquires raised from customers and branches relevant to mobile banking and agent.
– Provide support to all branches, agent/merchant any matter related to mobile banking.
– Monitor the performance of Mobile Banking to ensure service up to 24/7 including hardware, up time, and
capacity
– Actively & timely monitor Mobile Banking operations, risk identification and detection as well as prevention.
– Periodic or ad-hoc site visits to branch/agent/merchant to identify non-compliance of policies, forms’
completion, or any other further mistakes in branches/merchant and then take action immediate to solve.
– Notify Head of Mobile Banking Unit/E-channel Manager suspicious and fraudulent transactions immediately.
– Produce daily, weekly and monthly mobile banking transaction report.
– Perform other related duties as assigned by management.

Key competencies required for this role

– Planning and organizing
– Excellent Communication and Listing Skills
– Problem identification and analysis
– Judgment and problem-solving
– Flexibility & Adaptability
– Supervisory skills
– Teamwork
– Stress tolerance
– Strong leadership skills.
– Bachelor Degree
– Broad understanding how bank operates
– Strong negotiation Skill

Experience Profile

– Minimum Bachelor in Computer Science or related fields.
– Experience in a systems administration and support environment
– Experience in supervising a team with sound problem solving skills, demonstrated project experience.
– Understanding of various system architectures
– Computer literacy in particular Customer database, Mobile Banking System and Mobile banking technology.
– Able to work in Flexible time environment (night time and holiday)

Key Responsibilities

– ATM fixing and services monitoring to maximize uptime e.g. fast tracking end to end resolution on
ATM and the peripherals issue e.g. receipt rolls, Journal rolls, UPS.
– Monitoring ATM performance (Hardware/Software/ATM Network).
– Control and install new ATM at ATM Side.
– Schedule onside and off side fixing ATM issues (Hardware / Software).
– Arrange schedule onside support with Branch and Operation team.
– Repair ATM spare part for re-use
– Manage ATM Machines and Spare Parts stock.
– Provide the ATM journal log and transaction images to Accounting Reconcile team.
– Backup all ATM logs and transaction images.
– Organize Monthly ATM performance report and report to Managements and relevant teams
– Provide training to relevant staff.
– Perform other tasks assigned by management.

Key competencies required for this role

– Planning and organizing
– Excellent Communication and Listing Skills
– Problem identification and analysis
– Judgment and problem-solving
– Flexibility & Adaptability
– Supervisory skills
– Teamwork
– Stress tolerance
– Strong leadership skills.
– Bachelor Degree
– Broad understanding how bank operates
– Strong negotiation Skill

Experience Profile

– Bachelor Degree of IT or related field
– At least 1 years’ experience related to the said position
– Good knowledge and understanding of ATM, Electronic Banking and banking products and services
– Good organizational and time management skills
– A strong desire to work in a team oriented
– High initiative, commitment, good communication and problem solving skills.
– Computer literacy and English language proficiency.

Key Responsibilities

– Provide the daily support of card input to all branches.
– Produce daily card embossing, PIN mailer printing and delivery.
– Re-issue card lost and stolen including PIN mailer printing.
– Provide after-hours support to Card Service; blocking lost and stolen debit/credit cards
– Provide support to customers related to ATM issues such as card capture and collection, incorrect PIN and so on.
– Support E-channel Banking Manager to execute the ATM delivery plan & deployment on timely manner.
– Monitor the performance of ATM to ensure service up to 24/7 including hardware, up time, and capacity
– Actively & timely monitoring ATM risk detection and identification to minimize down-time, service interruption
and prevention.
– Notify Head of ATM Unit/E-channel Manager suspicious and fraudulent transactions immediately.
– Provide periodic ATM maintenance and support to all branches include daily cash transaction, audit trail, and
reconciliation.
– Produce daily, weekly and monthly transaction report and other as required.
– Perform other tasks assigned by management.

Key competencies required for this role

– Planning and organizing
– Excellent Communication and Listing Skills
– Problem identification and analysis
– Judgment and problem-solving
– Flexibility & Adaptability
– Teamwork
– Stress tolerance
– Strong leadership skills.
– Bachelor Degree
– Broad understanding how bank operates
– Strong negotiation Skill

Experience Profile

– Minimum Bachelor in Computer Science or related fields.
– Excellence in English communication (both verbal and writing)
– Experience with banking sector is preferred.
– Computer literacy in particular Customer database, ATM Switch systems, ATM System
– Quick comprehension, hardworking, and responsibility
– Measurement and control reliability
– Good integrity, positive attitude, helpful, high commitment, competence and motivation
– Able to work in Flexible time environment (night time and holiday)

Key Responsibilities

• Alert management, monitoring and actioning.
• Monitoring of cards/accounts – ad-hoc review and any potential fraud risk triggers reports.
• Support with fraud incident handling on accounts, cards, payments.
• Fraud case creation & reporting.
• Coordination with payment teams and other banks to block & recover stolen funds.
• Support with fraud rule definition & tuning.
• Updating and handling case management queue.
• Support the improvement and evolution of fraud detection framework & incident response techniques/processes.
• Ensure the accuracy and timelines of the processing of card disputes.
• Manage the processing of card disputes and corrections according to regulatory and business SLA.
• Investigate and resolve disputed transactions debit/credit cardholders.
• Handling card limit increase/decrease.
• Assist and support banking staff in handling customers’ requests and needs.
• Assist in generating and preparation of regularly scheduled reports.
• Other duties as assigned.

Key competencies required for this role

• Planning and organizing
• Excellent Communication and Listing Skills
• Problem identification and analysis
• Judgment and problem-solving
• Flexibility & Adaptability
• Teamwork
• Knowledge of investigation techniques.
• Strong leadership skills.
• Basic understanding of cyber fraud attacks vs detection mechanisms.
• Broad understanding how bank operates
• Strong negotiation Skill

Experience Profile

• 1-2 years of Banking experience in a fraud monitoring role is preferred.
• Minimum Bachelor in Computer Science or related fields.
• Excellence in English communication (both verbal and writing)
• Experience with banking sector is preferred.
• Computer literacy in particular Customer database, ATM Switch systems, ATM System
• Quick comprehension, hardworking, and responsibility
• Measurement and control reliability
• Good integrity, positive attitude, helpful, high commitment, competence and motivation
• Able to work in Flexible time environment (night time and holiday)

Key Responsibilities

• Process reconciliation with CBS, NBC and card scheme
• Process settlement and Dispute with NBC and card scheme
• Process dispute with NBC and card scheme
• Prepare settlement report for booking in CBS
• Monitor unsettlement transaction from NBC and card scheme
• Actively & timely monitoring transaction risk detection and identification to minimize risk, service interruption and prevention.
• Notify Head of ATM Unit/E-channel Manager suspicious and fraudulent transactions immediately.
• Provide support to all branches include daily cash transaction and reconciliation.
• Produce daily, weekly and monthly settlement, dispute report and other as required.
• Perform other tasks assigned by management.

Key competencies required for this role

• Planning and organizing
• Excellent Communication and Listing Skills
• Problem identification and analysis
• Judgment and problem-solving
• Flexibility & Adaptability
• Teamwork
• Stress tolerance
• Strong leadership skills.
• Bachelor Degree
• Broad understanding how bank operates
• Strong negotiation Skill

Experience Profile

• Experience with ATM & E-Banking at least 1years, especially card personalization, card embossing …etc.
• Excellence in English communication (both verbal and writing)
• Experience with banking sector is preferred.
• Computer literacy in particular Customer database, ATM Switch systems, ATM System, networking and other Electronic and Mobile banking technology.
• Quick comprehension, hardworking, and responsibility
• Measurement and control reliability
• Good integrity, positive attitude, helpful, high commitment, competence and motivation
• Able to work in Flexible time environment (night time and holiday)

Key Responsibilities

• Design and develop database systems based on business requirements and automated verification tool for data migration with properly documentation of all designs and work flows
• Provide web app local customization and development for all functionalities and reporting
• Plan for hardware sizing required to maintain system performance and enough storage capacity
• Regularly do database maintenance and backup/restore with properly documentation
• Conduct and lead user accepted test with end users to make sure that the systems functionality work properly and fulfills user requirements with all possible bugs fixed

• Identify emerging information technologies to be assimilated, integrated, and introduced within the company
• Direct the information and data integrity of the company and its business units
• Guide and Lead the junior team how to programming and design process flow and documented
• Daily Check on MIS Report to make sure all reporting finished before starting of the business day
• Analyze the system process for any new request from Business team, contact the meeting, getting user requirement, project detail, documented and signoff
• Regularly Check and maintains on System Security purpose raise change to update if any security concerns
• Supporting COB Team who running working at night time to solve any issue
• System health including Database, Intranet System, Server and Storage
• Support all request from Audit team for document reference
• Process System Restoring Test on T24 Application, some part in-house development system to make sure all backup data are correctly backup
• Support end user on T24 Admin and other in-house System
• Support and maintenance APIs Server and regularly update on the security purpose
• Sundry duties assigned

Qualification/Experience Profile

• Ability to understand and communicate complex technical details in clear and concise
  manner to both technical and non-technical staff
• Experience in Require problem solving skills
• At least bachelor degree in computer science or in related discipline
• 3 year experiences in systems development using Visual Basic.NET or C# programming languages
• Experience in SQL Server database design including developing complex stored procedure and SQL reporting services, office application development and web-based technology (ASP.NET)
• Experience in systems security such as backup/restore, user access rights, etc.

Key Responsibilities

• Regularly run close of business of core system with approved procedure
• Make sure all database are backed up properly before and after close of business with properly backup log records
• Regularly checking and report database size and number of transaction per day for system maintenance
• Do monthly report to his/her supervisor
• Restore latest data to UAT server
• Supervise cob team
• Sundry duties assigned

Qualification/Experience Profile

• Require to work from in night time from 6PM-11PM and 1AM-5AM and take a rest at Head Office in order to make sure that close of business processing finish completely without any errors
• Ability to work under pressure and self-motivation
• Well coordination and collaboration with others to work as a team
• At lease 2th year experience in T24 COB process
• Acceptable knowledge in programming language and database systems
• Acceptable knowledge in backup and restore database

Key Responsibilities

• Promote wide range of banking products and services.
• Study and evaluate loan application, business plan, client’s collateral.
• Monitor and ensure your client’s loan repayment regularly.
• Study credit status and competition in its operating areas.
• Resolve and coordinate customer complaints or claims as well as loans problem.
• Build good relationships with clients and local authorities.
• Make weekly and monthly report for BM.

Qualification/Experience Profile

• A BBA student or graduated in field of Banking & Finance, Management, Marketing or related fields.
• Good commitment and willing learn about the role.
• Good in communication with client, respective customer and among other people.
• Good in analytical, attention to details, time management, and interpersonal skills.
• Friendly and talk-active person.
• Able to travel by own motorbike.
• Able to use Microsoft Office.
• No experiences also encourage to apply.

Key Responsibilities

• Assist in reviewing and managing the balance sheet in terms of size, composition, and liquidity and exposure level to off-balance sheet items ensuring currencies risks are well managed.
• Monitor and report the money markets and monetary policy of the Bank.
• Monitor balances of Bank’s Nostro accounts and optimize the Bank’s free capital.
• Control the Bank’s counterparty, position limits and any excesses with other institutions.
• Closely deal with ALMC (Assets and Liabilities Management Committee).
• Build and maintain banking relationships with local and foreign bankers and FX business partners in coordination with Operations and Sales Teams.
• Co-work with Finance Team in getting financial data for all kinds of treasury reports.
• Assist in borrowing fund from other institutions and monthly monitoring on repayment, financial and non-financial covenants.
• Provide support to ad hoc projects/transactions and other tasks as may be assigned.

Key competencies and Experience Profile

• At least Bachelor’s degree in Finance, Accounting or Business Administration.
• Excellent analytical, communication and inter-personal skills;
• Proven ability to work under pressure and deliver outputs in a timely manner;
• At least three years of finance and accounting experience in bank/MFIs treasury function.
• Strong communication and negotiating skills combined with the ability to deal with all seniority levels within the line of business.
• Strong computer literacy such as Microsoft Offices (Ms. Word, Ms. Excel, Internet, E-mail etc.), Core Banking System experience is preferable.
• Sound good in English both writing and oral speaking. Honesty, hard-working, flexibility.

Job Profile/Description

• Ensure the awareness and training of information security policy,    Dos & Don’ts to all personnel
• Ensure that all personnel follow the bank’s Standard Information Security Policy
• Aligning the IT department with this Information Security policy
• Carrying out all processes resulting from the implementation of the information security policy in conjunction with compliance with the policy
• Communicating all relevant information to concerned departments for processes and tasks concerning the information security policy breach
• Ensure no company confidential data is leaked outside of the company via any media (email, internet, social media etc.)
• Monitor all system access and system audit trial
• Monitor intrusion detection & intrusion prevention system, etc. logs to ensure legitimate access to systems/company data
• Update policy, guideline, standard, processes and procedures
• Assess vulnerability on Network and Application System and Database by apply the efficiency control to mitigate risk
• Ensure privilege IDs and Passwords are kept in safe and secure, periodically changed password and has dual control
• Participate in IT risk assessment identification, explore, and implement mitigations
• Others duties assigned by supervisor

Job Requirements

•  Bachelor Degree in Information Technology or Computer science;
• At least 2 years of information security experiences.
• Experience with Network Infrastructure Security and     application development security project
• Involvements and or prior experience in IT Infrastructure  support, design and management as well as strong knowledge and experience Routing and Switching, Firewalls configuration and associated network protocols and concepts;
• Knowledge and implementation of IDS/IPS and Syslog;
• Knowledge in implementation and operation of monitoring tools: Cacti, Nagios, Solar Wind;
• Knowledge and experience in administration of Windows Server and Linux Operating Systems;
• Knowledge & understanding on some certification practices   such as Cisco CCNA, CCNA security, or CCNP security
• Knowledge of current Information Security Management System (ISMS) (including ISO 27001 series, NIST and/or other cyber security framework)
• Demonstrate experience of designing, developing and implementing information security policies within an overall Information Management strategy
• Knowledge of information security principles, including risk assessment, threat and vulnerability management, incident response and access management

Key Responsibilities

• Assist in reviewing and managing the balance sheet in terms of size, composition, and liquidity and exposure level to off-balance sheet items ensuring currencies risks are well managed.
• Monitor and report the money markets and monetary policy of the Bank.
• Monitor balances of Bank’s Nostro accounts and optimize the Bank’s free capital.
• Control the Bank’s counterparty, position limits and any excesses with other institutions.
• Closely deal with ALMC (Assets and Liabilities Management Committee).
• Build and maintain banking relationships with local and foreign bankers and FX business partners in coordination with Operations and Sales Teams.
• Co-work with Finance Team in getting financial data for all kinds of treasury reports.
• Assist in borrowing fund from other institutions and monthly monitoring on repayment, financial and non-financial covenants.
• Provide support to ad hoc projects/transactions and other tasks as may be assigned.

Key competencies and Experience Profile

• At least Bachelor’s degree in Finance, Accounting or Business Administration.
• Excellent analytical, communication and inter-personal skills;
• Proven ability to work under pressure and deliver outputs in a timely manner;
• Consistently approaches work with energy and a positive, constructive attitude.
• At least three years of finance and accounting experience in bank/MFIs treasury function.
• Strong communication and negotiating skills combined with the ability to deal with all seniority levels within the line of business.
• Strong computer literacy such as Microsoft Offices (Ms. Word, Ms. Excel, Internet, E-mail etc.), Core Banking System experience is preferable.
• Sound good in English both writing and oral speaking. Honesty, hard-working, flexibility.

Job Profile/Description

• Support LAN and WAN services ensuring compliance of solution with technology landscape and long-term strategy
• Install and configure Core network, Firewall and network branches
• Install and configure High availability(H/A), IPsec VPN site to site and policy rule
• Implement system and network security measures to protect company’s assets and ensuring compliance with all policies and guidelines
• Perform capacity, Disaster recovery and business continuity planning and be responsible for the technology side related activities
• Troubleshoot network problem and solving hardware faults
• Analyse problems and manage preventative maintenance procedure
• Monitoring Network and system performance and to proactively address potential pain point
• Mentoring and maintain data Center server room
• Monitoring and up to date hardware inventory
• Monitor network performance, availability, reliability, resources and capacity planning. Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
• Provide and update daily or monthly report of daily support, incident summary to line manager
• Timely update IT asset and labelling (network device, IT asset and network cable)
• Perform other tasks as assigned by It Manager

Job Requirements

• Bachelor degree in information Technology or related fields
• Minimum 4 years of experience in Network administration and support
• Experience with network firewall, routing and switching administrator and support
• Experience with appliance product Checkpoint, Fortinet, Cisco Firepower, Palo Alto
• Experience with Network load balancer Web failover F5 and KEMP
• Cisco Certified Network Associate (CCNA) Certification preferred
• Knowledge in configuration High availability(H/A) and IPsec VPN site to site
• Experience and knowledge in working with Internet service provider (ISP)
• Be able to work overtime or night time in case maintenance
• Honest, hardworking, reliable, Creatively and willing to learn more new skills
• Good comment in English both written and speaking
• Be able to travel in place when and where the work is assigned

Key Responsibilities

• Provide a good hospitality to Bank customers.
• Helping and facilitate the customer to complete the forms (Account Opening).
• Conduct the direct sales frequently to Bank prospective customers especially on none loan products.
• Deliver to customers with effective and efficient banking products and services.
• Prepare the necessary daily and monthly reports to HBRO/BM.
• Participating the promotion campaign arrange by Bank.
• Conduct KYC/KYCC (Know Your Customers or Know Your Customer’s Customer) in order to build list of pipeline for direct sale.
• Regular update the Sale Pipeline, activity plan and report to SBRO/HBRO/BM and DM on the Sales progress.
• Responsible for building good relationship to existing customers, customers entertain.
• Problem solving with clients and make clients feel confident with the bank especially encourage clients to use our bank products and services.
• Responsible for promoting and cross-selling banking products and services.
• Must perform other duties as assigned.
• Willing to accept the sales target provide by Bank.

Qualification/Experience Profile

• Bachelor Degree in Marketing, Banking, Finance, Management or related fields.
• Past relevant working experience will be an advantage, but fresh from university are also welcome
• Commit to the core value of the company.
• Good analytical, attention to details, communication, time management, and interpersonal skills.
• Knowledge of sales, marketing, economic, banking, financial principles analysis data.
• Abilities to decision-making and problem-solving
• Proficiency in English both speaking and writing, knowledge of Chinese is more advantage.
• Ability to work effectively in a team environment
• Strong interpersonal skills and confidence to deal with customers and staff at all levels
• Demonstrated capacity to work under pressure, delivering work in a timely and accurate in manner
• Interest and enthusiasm to understand the activities and operations of the business
• Building networks & relationships
• Customer focus and Sales focus
• Concern for quality and standards