Key Responsibilities
- NBC Online Banking System and NBC Platform (Operator) and Core Banking system
- Assist in developing the treasury reporting systems with all kinds of treasury reports and NBC Report
- Assist in identifying and managing the market risk embedded in retail products.
- Assist in Monitor and report the money markets and monetary policy of the Bank.
- Assist in providing and supporting technical service to Teller Unit related to Treasury department.
- Review and process of fund transfer to all branches.
- Review cash balance on branches that are surplus or shortage and provide solution.
- Responsible for keeping related document to be safety and easy to find.
- Assist Manage daily money market and Foreign Exchange (FX) dealing.
- Assist Analyse FX market and develop FX pricing of products.
- Monitor balances of Bank’s Nostro accounts and optimize the Bank’s free capital.
- Control the Bank’s counterparty, position limits and any excesses.
- Build and maintain banking relationships with local and foreign bankers and FX business partners in coordination with Operations and Sales Teams.
- Support and facilitate local and international payments.
- Co-work with Finance Team in getting financial data for all kinds of treasury reports and bank reconciliation.
- Provide support to ad hoc projects/transactions and other tasks as may be assigned.
Experience Profile
- At least three years of finance and accounting experience in bank/MFIs treasury function.
- Strong communication and negotiating skills combined with the ability to deal with all seniority levels within the line of business.
- Strong computer literacy such as Microsoft Offices (Ms. Word, Ms. Excel, Internet, E-mail etc.), Core Banking System experience is preferable.
- Sound good in English both writing and oral speaking. Honesty, hard-working, flexibility.
Key competencies required for this role
Education
- At least Bachelor’s degree in Finance, Accounting or Business Administration.
Functional Competencies
- Excellent analytical, communication and inter-personal skills;
- Proven ability to work under pressure and deliver outputs in a timely manner;
- Consistently approaches work with energy and a positive, constructive attitude.
Key Responsibilities
- Alert management, monitoring and actioning.
- Monitoring of cards/accounts – ad-hoc review and any potential fraud risk triggers reports.
- Support with fraud incident handling on accounts, cards, payments.
- Fraud case creation & reporting.
- Coordination with payment teams and other banks to block & recover stolen funds.
- Support with fraud rule definition & tuning.
- Updating and handling case management queue.
- Support the improvement and evolution of fraud detection framework & incident response techniques/processes.
- Ensure the accuracy and timelines of the processing of card disputes.
- Manage the processing of card disputes and corrections according to regulatory and business SLA.
- Investigate and resolve disputed transactions debit/credit cardholders.
- Handling card limit increase/decrease.
- Assist and support banking staff in handling customers requests and needs.
- Assist in generating and preparation of regularly scheduled reports.
- Other duties as assigned.
Experience Profile
- 2-3 years of Banking experience in a fraud monitoring role is preferred.
- Minimum Bachelor in Computer Science or related fields.
- Excellence in English communication (both verbal and writing)
- Experience with banking sector is preferred.
- Computer literacy in particular Customer database, ATM Switch systems, ATM System
- Quick comprehension, hardworking, and responsibility
- Measurement and control reliability
- Good integrity, positive attitude, helpful, high commitment, competence and motivation
- Able to work in Flexible time environment (night time and holiday)
Key competencies required for this role
- Planning and organizing
- Excellent Communication and Listing Skills
- Problem identification and analysis
- Judgment and problem-solving
- Flexibility & Adaptability
- Teamwork
- Knowledge of investigation techniques.
- Strong leadership skills.
- Basic understanding of cyber fraud attacks vs detection mechanisms.
- Broad understanding how bank operates
- Strong negotiation Skill
Key Responsibilities
- Oversee all aspects of Window and Linux System ensuring compliance of solution with technology landscape and long-term strategy
- Hardware and Software configuration and management all platform ensuring high quality and availability of service.
- Monitor and maintain window, Unix or Linux Server performance and to proactively.
- Implement system and network security measures to protect company’s assets and ensuring compliance with all policies and guidelines.
- Perform system failure analysis, recovery ensuring consistency and integrity of underlying data, system backup and restore.
- Perform Capacity, Disaster recovery and Business continuity planning and be responsible for the technology side related activities
- Troubleshoot Server, system problem and solving hardware/software faults
- Perform maintain Data Centre server room (DC/DR)
- Monitoring and up to date hardware inventory
- Keep track of incidents and follow up stakeholders and update status
- Provide and update daily or monthly report of daily support, incident summary to line manager
- Perform other duties or tasks as assigned by IT manager
Qualification/Experience Profile
- Bachelor’s degree in information Technology or related fields
- Minimum 2 years of experience in Server & System administrator and support
- Experience with Window Servers and VMWare Server
- Technical Experience in Unix or Linux system administrator and support
- Experience in Apache Tomcat or other Web Server
- Experience in Oracle Database Admin
- Experience in backup and recovery solutions Visualization or System
- Experience in IBM SAN Switch, Storage and HP SAN Switch, Storage 3Par
- Experience in Domain Controller, DNS, DHCP and Group Policy
- Experience in Exchange Server
- Be able to work overtime or night time in case maintenance
- Honest, hardworking, reliable, Creatively and willing to learn more new skills,
- Good comment in English both written and speaking
- Be able to travel in place when and where the work is assigned
Key Responsibilities
– Support Head of Mobile Banking Unit to onboard Agent and register customer for mobile banking.
– Configure and setup product parameterization/configuration and testing scenario.
– Resolve all issues or inquires raised from customers and branches relevant to mobile banking and agent.
– Provide support to all branches, agent/merchant any matter related to mobile banking.
– Monitor the performance of Mobile Banking to ensure service up to 24/7 including hardware, up time, and
capacity
– Actively & timely monitor Mobile Banking operations, risk identification and detection as well as prevention.
– Periodic or ad-hoc site visits to branch/agent/merchant to identify non-compliance of policies, forms’
completion, or any other further mistakes in branches/merchant and then take action immediate to solve.
– Notify Head of Mobile Banking Unit/E-channel Manager suspicious and fraudulent transactions immediately.
– Produce daily, weekly and monthly mobile banking transaction report.
– Perform other related duties as assigned by management.
Key competencies required for this role
– Planning and organizing
– Excellent Communication and Listing Skills
– Problem identification and analysis
– Judgment and problem-solving
– Flexibility & Adaptability
– Supervisory skills
– Teamwork
– Stress tolerance
– Strong leadership skills.
– Bachelor Degree
– Broad understanding how bank operates
– Strong negotiation Skill
Experience Profile
– Minimum Bachelor in Computer Science or related fields.
– Experience in a systems administration and support environment
– Experience in supervising a team with sound problem solving skills, demonstrated project experience.
– Understanding of various system architectures
– Computer literacy in particular Customer database, Mobile Banking System and Mobile banking technology.
– Able to work in Flexible time environment (night time and holiday)
Key Responsibilities
– ATM fixing and services monitoring to maximize uptime e.g. fast tracking end to end resolution on
ATM and the peripherals issue e.g. receipt rolls, Journal rolls, UPS.
– Monitoring ATM performance (Hardware/Software/ATM Network).
– Control and install new ATM at ATM Side.
– Schedule onside and off side fixing ATM issues (Hardware / Software).
– Arrange schedule onside support with Branch and Operation team.
– Repair ATM spare part for re-use
– Manage ATM Machines and Spare Parts stock.
– Provide the ATM journal log and transaction images to Accounting Reconcile team.
– Backup all ATM logs and transaction images.
– Organize Monthly ATM performance report and report to Managements and relevant teams
– Provide training to relevant staff.
– Perform other tasks assigned by management.
Key competencies required for this role
– Planning and organizing
– Excellent Communication and Listing Skills
– Problem identification and analysis
– Judgment and problem-solving
– Flexibility & Adaptability
– Supervisory skills
– Teamwork
– Stress tolerance
– Strong leadership skills.
– Bachelor Degree
– Broad understanding how bank operates
– Strong negotiation Skill
Experience Profile
– Bachelor Degree of IT or related field
– At least 1 years’ experience related to the said position
– Good knowledge and understanding of ATM, Electronic Banking and banking products and services
– Good organizational and time management skills
– A strong desire to work in a team oriented
– High initiative, commitment, good communication and problem solving skills.
– Computer literacy and English language proficiency.
Key Responsibilities
– Provide the daily support of card input to all branches.
– Produce daily card embossing, PIN mailer printing and delivery.
– Re-issue card lost and stolen including PIN mailer printing.
– Provide after-hours support to Card Service; blocking lost and stolen debit/credit cards
– Provide support to customers related to ATM issues such as card capture and collection, incorrect PIN and so on.
– Support E-channel Banking Manager to execute the ATM delivery plan & deployment on timely manner.
– Monitor the performance of ATM to ensure service up to 24/7 including hardware, up time, and capacity
– Actively & timely monitoring ATM risk detection and identification to minimize down-time, service interruption
and prevention.
– Notify Head of ATM Unit/E-channel Manager suspicious and fraudulent transactions immediately.
– Provide periodic ATM maintenance and support to all branches include daily cash transaction, audit trail, and
reconciliation.
– Produce daily, weekly and monthly transaction report and other as required.
– Perform other tasks assigned by management.
Key competencies required for this role
– Planning and organizing
– Excellent Communication and Listing Skills
– Problem identification and analysis
– Judgment and problem-solving
– Flexibility & Adaptability
– Teamwork
– Stress tolerance
– Strong leadership skills.
– Bachelor Degree
– Broad understanding how bank operates
– Strong negotiation Skill
Experience Profile
– Minimum Bachelor in Computer Science or related fields.
– Excellence in English communication (both verbal and writing)
– Experience with banking sector is preferred.
– Computer literacy in particular Customer database, ATM Switch systems, ATM System
– Quick comprehension, hardworking, and responsibility
– Measurement and control reliability
– Good integrity, positive attitude, helpful, high commitment, competence and motivation
– Able to work in Flexible time environment (night time and holiday)
Key Responsibilities
- Alert management, monitoring and actioning.
- Monitoring of cards/accounts – ad-hoc review and any potential fraud risk triggers reports.
- Support with fraud incident handling on accounts, cards, payments.
- Fraud case creation & reporting.
- Coordination with payment teams and other banks to block & recover stolen funds.
- Support with fraud rule definition & tuning.
- Updating and handling case management queue.
- Support the improvement and evolution of fraud detection framework & incident response techniques/processes.
- Ensure the accuracy and timelines of the processing of card disputes.
- Manage the processing of card disputes and corrections according to regulatory and business SLA.
- Investigate and resolve disputed transactions debit/credit cardholders.
- Handling card limit increase/decrease.
- Assist and support banking staff in handling customers’ requests and needs.
- Assist in generating and preparation of regularly scheduled reports.
- Other duties as assigned.
Key competencies required for this role
- Planning and organizing
- Excellent Communication and Listing Skills
- Problem identification and analysis
- Judgment and problem-solving
- Flexibility & Adaptability
- Teamwork
- Knowledge of investigation techniques.
- Strong leadership skills.
- Basic understanding of cyber fraud attacks vs detection mechanisms.
- Broad understanding how bank operates
- Strong negotiation Skill
Experience Profile
- 1-2 years of Banking experience in a fraud monitoring role is preferred.
- Minimum Bachelor in Computer Science or related fields.
- Excellence in English communication (both verbal and writing)
- Experience with banking sector is preferred.
- Computer literacy in particular Customer database, ATM Switch systems, ATM System
- Quick comprehension, hardworking, and responsibility
- Measurement and control reliability
- Good integrity, positive attitude, helpful, high commitment, competence and motivation
- Able to work in Flexible time environment (night time and holiday)
Key Responsibilities
- Process reconciliation with CBS, NBC and card scheme
- Process settlement and Dispute with NBC and card scheme
- Process dispute with NBC and card scheme
- Prepare settlement report for booking in CBS
- Monitor unsettlement transaction from NBC and card scheme
- Actively & timely monitoring transaction risk detection and identification to minimize risk, service interruption and prevention.
- Notify Head of ATM Unit/E-channel Manager suspicious and fraudulent transactions immediately.
- Provide support to all branches include daily cash transaction and reconciliation.
- Produce daily, weekly and monthly settlement, dispute report and other as required.
- Perform other tasks assigned by management.
Key competencies required for this role
- Planning and organizing
- Excellent Communication and Listing Skills
- Problem identification and analysis
- Judgment and problem-solving
- Flexibility & Adaptability
- Teamwork
- Stress tolerance
- Strong leadership skills.
- Bachelor Degree
- Broad understanding how bank operates
- Strong negotiation Skill
Experience Profile
- Experience with ATM & E-Banking at least 1years, especially card personalization, card embossing …etc.
- Excellence in English communication (both verbal and writing)
- Experience with banking sector is preferred.
- Computer literacy in particular Customer database, ATM Switch systems, ATM System, networking and other Electronic and Mobile banking technology.
- Quick comprehension, hardworking, and responsibility
- Measurement and control reliability
- Good integrity, positive attitude, helpful, high commitment, competence and motivation
- Able to work in Flexible time environment (night time and holiday)
Key Responsibilities
- Design and develop database systems based on business requirements and automated verification tool for data migration with properly documentation of all designs and work flows
- Provide web app local customization and development for all functionalities and reporting
- Plan for hardware sizing required to maintain system performance and enough storage capacity
- Regularly do database maintenance and backup/restore with properly documentation
- Conduct and lead user accepted test with end users to make sure that the systems functionality work properly and fulfills user requirements with all possible bugs fixed
- Identify emerging information technologies to be assimilated, integrated, and introduced within the company
- Direct the information and data integrity of the company and its business units
- Guide and Lead the junior team how to programming and design process flow and documented
- Daily Check on MIS Report to make sure all reporting finished before starting of the business day
- Analyze the system process for any new request from Business team, contact the meeting, getting user requirement, project detail, documented and signoff
- Regularly Check and maintains on System Security purpose raise change to update if any security concerns
- Supporting COB Team who running working at night time to solve any issue
- System health including Database, Intranet System, Server and Storage
- Support all request from Audit team for document reference
- Process System Restoring Test on T24 Application, some part in-house development system to make sure all backup data are correctly backup
- Support end user on T24 Admin and other in-house System
- Support and maintenance APIs Server and regularly update on the security purpose
- Sundry duties assigned
Qualification/Experience Profile
- Ability to understand and communicate complex technical details in clear and concise
manner to both technical and non-technical staff - Experience in Require problem solving skills
- At least bachelor degree in computer science or in related discipline
- 3 year experiences in systems development using Visual Basic.NET or C# programming languages
- Experience in SQL Server database design including developing complex stored procedure and SQL reporting services, office application development and web-based technology (ASP.NET)
- Experience in systems security such as backup/restore, user access rights, etc.
Key Responsibilities
- Regularly run close of business of core system with approved procedure
- Make sure all database are backed up properly before and after close of business with properly backup log records
- Regularly checking and report database size and number of transaction per day for system maintenance
- Do monthly report to his/her supervisor
- Restore latest data to UAT server
- Supervise cob team
- Sundry duties assigned
Qualification/Experience Profile
- Require to work from in night time from 6PM-11PM and 1AM-5AM and take a rest at Head Office in order to make sure that close of business processing finish completely without any errors
- Ability to work under pressure and self-motivation
- Well coordination and collaboration with others to work as a team
- At lease 2th year experience in T24 COB process
- Acceptable knowledge in programming language and database systems
- Acceptable knowledge in backup and restore database
Key Responsibilities
- Promote wide range of banking products and services.
- Study and evaluate loan application, business plan, client’s collateral.
- Monitor and ensure your client’s loan repayment regularly.
- Study credit status and competition in its operating areas.
- Resolve and coordinate customer complaints or claims as well as loans problem.
- Build good relationships with clients and local authorities.
- Make weekly and monthly report for BM.
Qualification/Experience Profile
- A BBA student or graduated in field of Banking & Finance, Management, Marketing or related fields.
- Good commitment and willing learn about the role.
- Good in communication with client, respective customer and among other people.
- Good in analytical, attention to details, time management, and interpersonal skills.
- Friendly and talk-active person.
- Able to travel by own motorbike.
- Able to use Microsoft Office.
- No experiences also encourage to apply.
Key Responsibilities
- Assist in reviewing and managing the balance sheet in terms of size, composition, and liquidity and exposure level to off-balance sheet items ensuring currencies risks are well managed.
- Monitor and report the money markets and monetary policy of the Bank.
- Monitor balances of Bank’s Nostro accounts and optimize the Bank’s free capital.
- Control the Bank’s counterparty, position limits and any excesses with other institutions.
- Closely deal with ALMC (Assets and Liabilities Management Committee).
- Build and maintain banking relationships with local and foreign bankers and FX business partners in coordination with Operations and Sales Teams.
- Co-work with Finance Team in getting financial data for all kinds of treasury reports.
- Assist in borrowing fund from other institutions and monthly monitoring on repayment, financial and non-financial covenants.
- Provide support to ad hoc projects/transactions and other tasks as may be assigned.
Key competencies and Experience Profile
- At least Bachelor’s degree in Finance, Accounting or Business Administration.
- Excellent analytical, communication and inter-personal skills;
- Proven ability to work under pressure and deliver outputs in a timely manner;
- At least three years of finance and accounting experience in bank/MFIs treasury function.
- Strong communication and negotiating skills combined with the ability to deal with all seniority levels within the line of business.
- Strong computer literacy such as Microsoft Offices (Ms. Word, Ms. Excel, Internet, E-mail etc.), Core Banking System experience is preferable.
- Sound good in English both writing and oral speaking. Honesty, hard-working, flexibility.
Job Profile/Description
- Ensure the awareness and training of information security policy, Dos & Don’ts to all personnel
- Ensure that all personnel follow the bank’s Standard Information Security Policy
- Aligning the IT department with this Information Security policy
- Carrying out all processes resulting from the implementation of the information security policy in conjunction with compliance with the policy
- Communicating all relevant information to concerned departments for processes and tasks concerning the information security policy breach
- Ensure no company confidential data is leaked outside of the company via any media (email, internet, social media etc.)
- Monitor all system access and system audit trial
- Monitor intrusion detection & intrusion prevention system, etc. logs to ensure legitimate access to systems/company data
- Update policy, guideline, standard, processes and procedures
- Assess vulnerability on Network and Application System and Database by apply the efficiency control to mitigate risk
- Ensure privilege IDs and Passwords are kept in safe and secure, periodically changed password and has dual control
- Participate in IT risk assessment identification, explore, and implement mitigations
- Others duties assigned by supervisor
Job Requirements
- Bachelor Degree in Information Technology or Computer science;
- At least 2 years of information security experiences.
- Experience with Network Infrastructure Security and application development security project
- Involvements and or prior experience in IT Infrastructure support, design and management as well as strong knowledge and experience Routing and Switching, Firewalls configuration and associated network protocols and concepts;
- Knowledge and implementation of IDS/IPS and Syslog;
- Knowledge in implementation and operation of monitoring tools: Cacti, Nagios, Solar Wind;
- Knowledge and experience in administration of Windows Server and Linux Operating Systems;
- Knowledge & understanding on some certification practices such as Cisco CCNA, CCNA security, or CCNP security
- Knowledge of current Information Security Management System (ISMS) (including ISO 27001 series, NIST and/or other cyber security framework)
- Demonstrate experience of designing, developing and implementing information security policies within an overall Information Management strategy
- Knowledge of information security principles, including risk assessment, threat and vulnerability management, incident response and access management
Job Profile/Description
- Support LAN and WAN services ensuring compliance of solution with technology landscape and long-term strategy
- Install and configure Core network, Firewall and network branches
- Install and configure High availability(H/A), IPsec VPN site to site and policy rule
- Implement system and network security measures to protect company’s assets and ensuring compliance with all policies and guidelines
- Perform capacity, Disaster recovery and business continuity planning and be responsible for the technology side related activities
- Troubleshoot network problem and solving hardware faults
- Analyse problems and manage preventative maintenance procedure
- Monitoring Network and system performance and to proactively address potential pain point
- Mentoring and maintain data Center server room
- Monitoring and up to date hardware inventory
- Monitor network performance, availability, reliability, resources and capacity planning. Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
- Provide and update daily or monthly report of daily support, incident summary to line manager
- Timely update IT asset and labelling (network device, IT asset and network cable)
- Perform other tasks as assigned by It Manager
Job Requirements
- Bachelor degree in information Technology or related fields
- Minimum 4 years of experience in Network administration and support
- Experience with network firewall, routing and switching administrator and support
- Experience with appliance product Checkpoint, Fortinet, Cisco Firepower, Palo Alto
- Experience with Network load balancer Web failover F5 and KEMP
- Cisco Certified Network Associate (CCNA) Certification preferred
- Knowledge in configuration High availability(H/A) and IPsec VPN site to site
- Experience and knowledge in working with Internet service provider (ISP)
- Be able to work overtime or night time in case maintenance
- Honest, hardworking, reliable, Creatively and willing to learn more new skills
- Good comment in English both written and speaking
- Be able to travel in place when and where the work is assigned
Key Responsibilities
- Provide a good hospitality to Bank customers.
- Helping and facilitate the customer to complete the forms (Account Opening).
- Conduct the direct sales frequently to Bank prospective customers especially on none loan products.
- Deliver to customers with effective and efficient banking products and services.
- Prepare the necessary daily and monthly reports to HBRO/BM.
- Participating the promotion campaign arrange by Bank.
- Conduct KYC/KYCC (Know Your Customers or Know Your Customer’s Customer) in order to build list of pipeline for direct sale.
- Regular update the Sale Pipeline, activity plan and report to SBRO/HBRO/BM and DM on the Sales progress.
- Responsible for building good relationship to existing customers, customers entertain.
- Problem solving with clients and make clients feel confident with the bank especially encourage clients to use our bank products and services.
- Responsible for promoting and cross-selling banking products and services.
- Must perform other duties as assigned.
- Willing to accept the sales target provide by Bank.
Qualification/Experience Profile
- Bachelor Degree in Marketing, Banking, Finance, Management or related fields.
- Past relevant working experience will be an advantage, but fresh from university are also welcome
- Commit to the core value of the company.
- Good analytical, attention to details, communication, time management, and interpersonal skills.
- Knowledge of sales, marketing, economic, banking, financial principles analysis data.
- Abilities to decision-making and problem-solving
- Proficiency in English both speaking and writing, knowledge of Chinese is more advantage.
- Ability to work effectively in a team environment
- Strong interpersonal skills and confidence to deal with customers and staff at all levels
- Demonstrated capacity to work under pressure, delivering work in a timely and accurate in manner
- Interest and enthusiasm to understand the activities and operations of the business
- Building networks & relationships
- Customer focus and Sales focus
- Concern for quality and standards