Careers Archive

Key Responsibilities

NBC Online Banking System and NBC Platform (Operator) and Core Banking system
Assist in developing the treasury reporting systems with all kinds of treasury reports and NBC Report
Assist in identifying and managing the market risk embedded in retail products.
Assist in Monitor and report the money markets and monetary policy of the Bank.
Assist in providing and supporting technical service to Teller Unit related to Treasury department.
Review and process of fund transfer to all branches.
Review cash balance on branches that are surplus or shortage and provide solution.
Responsible for keeping related document to be safety and easy to find.
Assist Manage daily money market and Foreign Exchange (FX) dealing.
Assist Analyse FX market and develop FX pricing of products.
Monitor balances of Bank’s Nostro accounts and optimize the Bank’s free capital.
Control the Bank’s counterparty, position limits and any excesses.
Build and maintain banking relationships with local and foreign bankers and FX business partners in coordination with Operations and Sales Teams.
Support and facilitate local and international payments.
Co-work with Finance Team in getting financial data for all kinds of treasury reports and bank reconciliation.
Provide support to ad hoc projects/transactions and other tasks as may be assigned.

Experience Profile

At least three years of finance and accounting experience in bank/MFIs treasury function.
Strong communication and negotiating skills combined with the ability to deal with all seniority levels within the line of business.
Strong computer literacy such as Microsoft Offices (Ms. Word, Ms. Excel, Internet, E-mail etc.), Core Banking System experience is preferable.
Sound good in English both writing and oral speaking. Honesty, hard-working, flexibility.

Key competencies required for this role

Education

At least Bachelor’s degree in Finance, Accounting or Business Administration.

Functional Competencies

Excellent analytical, communication and inter-personal skills;
Proven ability to work under pressure and deliver outputs in a timely manner;
Consistently approaches work with energy and a positive, constructive attitude.

Key Responsibilities

Alert management, monitoring and actioning.
Monitoring of cards/accounts – ad-hoc review and any potential fraud risk triggers reports.
Support with fraud incident handling on accounts, cards, payments.
Fraud case creation & reporting.
Coordination with payment teams and other banks to block & recover stolen funds.
Support with fraud rule definition & tuning.
Updating and handling case management queue.
Support the improvement and evolution of fraud detection framework & incident response techniques/processes.
Ensure the accuracy and timelines of the processing of card disputes.
Manage the processing of card disputes and corrections according to regulatory and business SLA.
Investigate and resolve disputed transactions debit/credit cardholders.
Handling card limit increase/decrease.
Assist and support banking staff in handling customers requests and needs.
Assist in generating and preparation of regularly scheduled reports.
Other duties as assigned.

Experience Profile

2-3 years of Banking experience in a fraud monitoring role is preferred.
Minimum Bachelor in Computer Science or related fields.
Excellence in English communication (both verbal and writing)
Experience with banking sector is preferred.
Computer literacy in particular Customer database, ATM Switch systems, ATM System
Quick comprehension, hardworking, and responsibility
Measurement and control reliability
Good integrity, positive attitude, helpful, high commitment, competence and motivation
Able to work in Flexible time environment (night time and holiday)

Key competencies required for this role

Planning and organizing
Excellent Communication and Listing Skills
Problem identification and analysis
Judgment and problem-solving
Flexibility & Adaptability
Teamwork
Knowledge of investigation techniques.
Strong leadership skills.
Basic understanding of cyber fraud attacks vs detection mechanisms.
Broad understanding how bank operates
Strong negotiation Skill

Key Responsibilities

Oversee all aspects of Window and Linux System ensuring compliance of solution with technology landscape and long-term strategy
Hardware and Software configuration and management all platform ensuring high quality and availability of service.
Monitor and maintain window, Unix or Linux Server performance and to proactively.
Implement system and network security measures to protect company’s assets and ensuring compliance with all policies and guidelines.
Perform system failure analysis, recovery ensuring consistency and integrity of underlying data, system backup and restore.
Perform Capacity, Disaster recovery and Business continuity planning and be responsible for the technology side related activities
Troubleshoot Server, system problem and solving hardware/software faults
Perform maintain Data Centre server room (DC/DR)
Monitoring and up to date hardware inventory
Keep track of incidents and follow up stakeholders and update status
Provide and update daily or monthly report of daily support, incident summary to line manager
Perform other duties or tasks as assigned by IT manager

Qualification/Experience Profile

Bachelor’s degree in information Technology or related fields
Minimum 2 years of experience in Server & System administrator and support
Experience with Window Servers and VMWare Server
Technical Experience in Unix or Linux system administrator and support
Experience in Apache Tomcat or other Web Server
Experience in Oracle Database Admin
Experience in backup and recovery solutions Visualization or System
Experience in IBM SAN Switch, Storage and HP SAN Switch, Storage 3Par
Experience in Domain Controller, DNS, DHCP and Group Policy
Experience in Exchange Server
Be able to work overtime or night time in case maintenance
Honest, hardworking, reliable, Creatively and willing to learn more new skills,
Good comment in English both written and speaking
Be able to travel in place when and where the work is assigned

Key Responsibilities

– Support Head of Mobile Banking Unit to onboard Agent and register customer for mobile banking.
– Configure and setup product parameterization/configuration and testing scenario.
– Resolve all issues or inquires raised from customers and branches relevant to mobile banking and agent.
– Provide support to all branches, agent/merchant any matter related to mobile banking.
– Monitor the performance of Mobile Banking to ensure service up to 24/7 including hardware, up time, and
capacity
– Actively & timely monitor Mobile Banking operations, risk identification and detection as well as prevention.
– Periodic or ad-hoc site visits to branch/agent/merchant to identify non-compliance of policies, forms’
completion, or any other further mistakes in branches/merchant and then take action immediate to solve.
– Notify Head of Mobile Banking Unit/E-channel Manager suspicious and fraudulent transactions immediately.
– Produce daily, weekly and monthly mobile banking transaction report.
– Perform other related duties as assigned by management.

Key competencies required for this role

– Planning and organizing
– Excellent Communication and Listing Skills
– Problem identification and analysis
– Judgment and problem-solving
– Flexibility & Adaptability
– Supervisory skills
– Teamwork
– Stress tolerance
– Strong leadership skills.
– Bachelor Degree
– Broad understanding how bank operates
– Strong negotiation Skill

Experience Profile

– Minimum Bachelor in Computer Science or related fields.
– Experience in a systems administration and support environment
– Experience in supervising a team with sound problem solving skills, demonstrated project experience.
– Understanding of various system architectures
– Computer literacy in particular Customer database, Mobile Banking System and Mobile banking technology.
– Able to work in Flexible time environment (night time and holiday)

Key Responsibilities

– ATM fixing and services monitoring to maximize uptime e.g. fast tracking end to end resolution on
ATM and the peripherals issue e.g. receipt rolls, Journal rolls, UPS.
– Monitoring ATM performance (Hardware/Software/ATM Network).
– Control and install new ATM at ATM Side.
– Schedule onside and off side fixing ATM issues (Hardware / Software).
– Arrange schedule onside support with Branch and Operation team.
– Repair ATM spare part for re-use
– Manage ATM Machines and Spare Parts stock.
– Provide the ATM journal log and transaction images to Accounting Reconcile team.
– Backup all ATM logs and transaction images.
– Organize Monthly ATM performance report and report to Managements and relevant teams
– Provide training to relevant staff.
– Perform other tasks assigned by management.

Key competencies required for this role

Experience Profile

– Bachelor Degree of IT or related field
– At least 1 years’ experience related to the said position
– Good knowledge and understanding of ATM, Electronic Banking and banking products and services
– Good organizational and time management skills
– A strong desire to work in a team oriented
– High initiative, commitment, good communication and problem solving skills.
– Computer literacy and English language proficiency.

Key Responsibilities

– Provide the daily support of card input to all branches.
– Produce daily card embossing, PIN mailer printing and delivery.
– Re-issue card lost and stolen including PIN mailer printing.
– Provide after-hours support to Card Service; blocking lost and stolen debit/credit cards
– Provide support to customers related to ATM issues such as card capture and collection, incorrect PIN and so on.
– Support E-channel Banking Manager to execute the ATM delivery plan & deployment on timely manner.
– Monitor the performance of ATM to ensure service up to 24/7 including hardware, up time, and capacity
– Actively & timely monitoring ATM risk detection and identification to minimize down-time, service interruption
and prevention.
– Notify Head of ATM Unit/E-channel Manager suspicious and fraudulent transactions immediately.
– Provide periodic ATM maintenance and support to all branches include daily cash transaction, audit trail, and
reconciliation.
– Produce daily, weekly and monthly transaction report and other as required.
– Perform other tasks assigned by management.

Key competencies required for this role

– Planning and organizing
– Excellent Communication and Listing Skills
– Problem identification and analysis
– Judgment and problem-solving
– Flexibility & Adaptability
– Teamwork
– Stress tolerance
– Strong leadership skills.
– Bachelor Degree
– Broad understanding how bank operates
– Strong negotiation Skill

Experience Profile

– Minimum Bachelor in Computer Science or related fields.
– Excellence in English communication (both verbal and writing)
– Experience with banking sector is preferred.
– Computer literacy in particular Customer database, ATM Switch systems, ATM System
– Quick comprehension, hardworking, and responsibility
– Measurement and control reliability
– Good integrity, positive attitude, helpful, high commitment, competence and motivation
– Able to work in Flexible time environment (night time and holiday)

Key Responsibilities

Alert management, monitoring and actioning.
Monitoring of cards/accounts – ad-hoc review and any potential fraud risk triggers reports.
Support with fraud incident handling on accounts, cards, payments.
Fraud case creation & reporting.
Coordination with payment teams and other banks to block & recover stolen funds.
Support with fraud rule definition & tuning.
Updating and handling case management queue.
Support the improvement and evolution of fraud detection framework & incident response techniques/processes.
Ensure the accuracy and timelines of the processing of card disputes.
Manage the processing of card disputes and corrections according to regulatory and business SLA.
Investigate and resolve disputed transactions debit/credit cardholders.
Handling card limit increase/decrease.
Assist and support banking staff in handling customers’ requests and needs.
Assist in generating and preparation of regularly scheduled reports.
Other duties as assigned.

Key competencies required for this role

Planning and organizing
Excellent Communication and Listing Skills
Problem identification and analysis
Judgment and problem-solving
Flexibility & Adaptability
Teamwork
Knowledge of investigation techniques.
Strong leadership skills.
Basic understanding of cyber fraud attacks vs detection mechanisms.
Broad understanding how bank operates
Strong negotiation Skill

Experience Profile

1-2 years of Banking experience in a fraud monitoring role is preferred.
Minimum Bachelor in Computer Science or related fields.
Excellence in English communication (both verbal and writing)
Experience with banking sector is preferred.
Computer literacy in particular Customer database, ATM Switch systems, ATM System
Quick comprehension, hardworking, and responsibility
Measurement and control reliability
Good integrity, positive attitude, helpful, high commitment, competence and motivation
Able to work in Flexible time environment (night time and holiday)

Key Responsibilities

Process reconciliation with CBS, NBC and card scheme
Process settlement and Dispute with NBC and card scheme
Process dispute with NBC and card scheme
Prepare settlement report for booking in CBS
Monitor unsettlement transaction from NBC and card scheme
Actively & timely monitoring transaction risk detection and identification to minimize risk, service interruption and prevention.
Notify Head of ATM Unit/E-channel Manager suspicious and fraudulent transactions immediately.
Provide support to all branches include daily cash transaction and reconciliation.
Produce daily, weekly and monthly settlement, dispute report and other as required.
Perform other tasks assigned by management.

Key competencies required for this role

Planning and organizing
Excellent Communication and Listing Skills
Problem identification and analysis
Judgment and problem-solving
Flexibility & Adaptability
Teamwork
Stress tolerance
Strong leadership skills.
Bachelor Degree
Broad understanding how bank operates
Strong negotiation Skill

Experience Profile

Experience with ATM & E-Banking at least 1years, especially card personalization, card embossing …etc.
Excellence in English communication (both verbal and writing)
Experience with banking sector is preferred.
Computer literacy in particular Customer database, ATM Switch systems, ATM System, networking and other Electronic and Mobile banking technology.
Quick comprehension, hardworking, and responsibility
Measurement and control reliability
Good integrity, positive attitude, helpful, high commitment, competence and motivation
Able to work in Flexible time environment (night time and holiday)

Key Responsibilities

Design and develop database systems based on business requirements and automated verification tool for data migration with properly documentation of all designs and work flows
Provide web app local customization and development for all functionalities and reporting
Plan for hardware sizing required to maintain system performance and enough storage capacity
Regularly do database maintenance and backup/restore with properly documentation
Conduct and lead user accepted test with end users to make sure that the systems functionality work properly and fulfills user requirements with all possible bugs fixed

Identify emerging information technologies to be assimilated, integrated, and introduced within the company
Direct the information and data integrity of the company and its business units
Guide and Lead the junior team how to programming and design process flow and documented
Daily Check on MIS Report to make sure all reporting finished before starting of the business day
Analyze the system process for any new request from Business team, contact the meeting, getting user requirement, project detail, documented and signoff
Regularly Check and maintains on System Security purpose raise change to update if any security concerns
Supporting COB Team who running working at night time to solve any issue
System health including Database, Intranet System, Server and Storage
Support all request from Audit team for document reference
Process System Restoring Test on T24 Application, some part in-house development system to make sure all backup data are correctly backup
Support end user on T24 Admin and other in-house System
Support and maintenance APIs Server and regularly update on the security purpose
Sundry duties assigned

Qualification/Experience Profile

Ability to understand and communicate complex technical details in clear and concise
manner to both technical and non-technical staff
Experience in Require problem solving skills
At least bachelor degree in computer science or in related discipline
3 year experiences in systems development using Visual Basic.NET or C# programming languages
Experience in SQL Server database design including developing complex stored procedure and SQL reporting services, office application development and web-based technology (ASP.NET)
Experience in systems security such as backup/restore, user access rights, etc.

Key Responsibilities

Regularly run close of business of core system with approved procedure
Make sure all database are backed up properly before and after close of business with properly backup log records
Regularly checking and report database size and number of transaction per day for system maintenance
Do monthly report to his/her supervisor
Restore latest data to UAT server
Supervise cob team
Sundry duties assigned

Qualification/Experience Profile

Require to work from in night time from 6PM-11PM and 1AM-5AM and take a rest at Head Office in order to make sure that close of business processing finish completely without any errors
Ability to work under pressure and self-motivation
Well coordination and collaboration with others to work as a team
At lease 2th year experience in T24 COB process
Acceptable knowledge in programming language and database systems
Acceptable knowledge in backup and restore database

Key Responsibilities

Promote wide range of banking products and services.
Study and evaluate loan application, business plan, client’s collateral.
Monitor and ensure your client’s loan repayment regularly.
Study credit status and competition in its operating areas.
Resolve and coordinate customer complaints or claims as well as loans problem.
Build good relationships with clients and local authorities.
Make weekly and monthly report for BM.

Qualification/Experience Profile

A BBA student or graduated in field of Banking & Finance, Management, Marketing or related fields.
Good commitment and willing learn about the role.
Good in communication with client, respective customer and among other people.
Good in analytical, attention to details, time management, and interpersonal skills.
Friendly and talk-active person.
Able to travel by own motorbike.
Able to use Microsoft Office.
No experiences also encourage to apply.

Key Responsibilities

Assist in reviewing and managing the balance sheet in terms of size, composition, and liquidity and exposure level to off-balance sheet items ensuring currencies risks are well managed.
Monitor and report the money markets and monetary policy of the Bank.
Monitor balances of Bank’s Nostro accounts and optimize the Bank’s free capital.
Control the Bank’s counterparty, position limits and any excesses with other institutions.
Closely deal with ALMC (Assets and Liabilities Management Committee).
Build and maintain banking relationships with local and foreign bankers and FX business partners in coordination with Operations and Sales Teams.
Co-work with Finance Team in getting financial data for all kinds of treasury reports.
Assist in borrowing fund from other institutions and monthly monitoring on repayment, financial and non-financial covenants.
Provide support to ad hoc projects/transactions and other tasks as may be assigned.

Key competencies and Experience Profile

At least Bachelor’s degree in Finance, Accounting or Business Administration.
Excellent analytical, communication and inter-personal skills;
Proven ability to work under pressure and deliver outputs in a timely manner;
At least three years of finance and accounting experience in bank/MFIs treasury function.
Strong communication and negotiating skills combined with the ability to deal with all seniority levels within the line of business.
Strong computer literacy such as Microsoft Offices (Ms. Word, Ms. Excel, Internet, E-mail etc.), Core Banking System experience is preferable.
Sound good in English both writing and oral speaking. Honesty, hard-working, flexibility.

Job Profile/Description

Ensure the awareness and training of information security policy, Dos & Don’ts to all personnel
Ensure that all personnel follow the bank’s Standard Information Security Policy
Aligning the IT department with this Information Security policy
Carrying out all processes resulting from the implementation of the information security policy in conjunction with compliance with the policy
Communicating all relevant information to concerned departments for processes and tasks concerning the information security policy breach
Ensure no company confidential data is leaked outside of the company via any media (email, internet, social media etc.)
Monitor all system access and system audit trial
Monitor intrusion detection & intrusion prevention system, etc. logs to ensure legitimate access to systems/company data
Update policy, guideline, standard, processes and procedures
Assess vulnerability on Network and Application System and Database by apply the efficiency control to mitigate risk
Ensure privilege IDs and Passwords are kept in safe and secure, periodically changed password and has dual control
Participate in IT risk assessment identification, explore, and implement mitigations
Others duties assigned by supervisor

Job Requirements

Bachelor Degree in Information Technology or Computer science;
At least 2 years of information security experiences.
Experience with Network Infrastructure Security and application development security project
Involvements and or prior experience in IT Infrastructure support, design and management as well as strong knowledge and experience Routing and Switching, Firewalls configuration and associated network protocols and concepts;
Knowledge and implementation of IDS/IPS and Syslog;
Knowledge in implementation and operation of monitoring tools: Cacti, Nagios, Solar Wind;
Knowledge and experience in administration of Windows Server and Linux Operating Systems;
Knowledge & understanding on some certification practices such as Cisco CCNA, CCNA security, or CCNP security
Knowledge of current Information Security Management System (ISMS) (including ISO 27001 series, NIST and/or other cyber security framework)
Demonstrate experience of designing, developing and implementing information security policies within an overall Information Management strategy
Knowledge of information security principles, including risk assessment, threat and vulnerability management, incident response and access management

Job Profile/Description

Support LAN and WAN services ensuring compliance of solution with technology landscape and long-term strategy
Install and configure Core network, Firewall and network branches
Install and configure High availability(H/A), IPsec VPN site to site and policy rule
Implement system and network security measures to protect company’s assets and ensuring compliance with all policies and guidelines
Perform capacity, Disaster recovery and business continuity planning and be responsible for the technology side related activities
Troubleshoot network problem and solving hardware faults
Analyse problems and manage preventative maintenance procedure
Monitoring Network and system performance and to proactively address potential pain point
Mentoring and maintain data Center server room
Monitoring and up to date hardware inventory
Monitor network performance, availability, reliability, resources and capacity planning. Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
Provide and update daily or monthly report of daily support, incident summary to line manager
Timely update IT asset and labelling (network device, IT asset and network cable)
Perform other tasks as assigned by It Manager

Job Requirements

Bachelor degree in information Technology or related fields
Minimum 4 years of experience in Network administration and support
Experience with network firewall, routing and switching administrator and support
Experience with appliance product Checkpoint, Fortinet, Cisco Firepower, Palo Alto
Experience with Network load balancer Web failover F5 and KEMP
Cisco Certified Network Associate (CCNA) Certification preferred
Knowledge in configuration High availability(H/A) and IPsec VPN site to site
Experience and knowledge in working with Internet service provider (ISP)
Be able to work overtime or night time in case maintenance
Honest, hardworking, reliable, Creatively and willing to learn more new skills
Good comment in English both written and speaking
Be able to travel in place when and where the work is assigned

Key Responsibilities

Provide a good hospitality to Bank customers.
Helping and facilitate the customer to complete the forms (Account Opening).
Conduct the direct sales frequently to Bank prospective customers especially on none loan products.
Deliver to customers with effective and efficient banking products and services.
Prepare the necessary daily and monthly reports to HBRO/BM.
Participating the promotion campaign arrange by Bank.
Conduct KYC/KYCC (Know Your Customers or Know Your Customer’s Customer) in order to build list of pipeline for direct sale.
Regular update the Sale Pipeline, activity plan and report to SBRO/HBRO/BM and DM on the Sales progress.
Responsible for building good relationship to existing customers, customers entertain.
Problem solving with clients and make clients feel confident with the bank especially encourage clients to use our bank products and services.
Responsible for promoting and cross-selling banking products and services.
Must perform other duties as assigned.
Willing to accept the sales target provide by Bank.

Qualification/Experience Profile

Bachelor Degree in Marketing, Banking, Finance, Management or related fields.
Past relevant working experience will be an advantage, but fresh from university are also welcome
Commit to the core value of the company.
Good analytical, attention to details, communication, time management, and interpersonal skills.
Knowledge of sales, marketing, economic, banking, financial principles analysis data.
Abilities to decision-making and problem-solving
Proficiency in English both speaking and writing, knowledge of Chinese is more advantage.
Ability to work effectively in a team environment
Strong interpersonal skills and confidence to deal with customers and staff at all levels
Demonstrated capacity to work under pressure, delivering work in a timely and accurate in manner
Interest and enthusiasm to understand the activities and operations of the business
Building networks & relationships
Customer focus and Sales focus
Concern for quality and standards