Key Responsibilities

  • Design and develop database systems based on business requirements and automated verification tool for data migration with properly documentation of all designs and work flows
  • Provide web app local customization and development for all functionalities and reporting
  • Plan for hardware sizing required to maintain system performance and enough storage capacity
  • Regularly do database maintenance and backup/restore with properly documentation
  • Conduct and lead user accepted test with end users to make sure that the systems functionality work properly and fulfils user requirements with all possible bugs fixed
  • Identify emerging information technologies to be assimilated, integrated, and introduced within the company
  • Direct the information and data integrity of the company and its business units
  • Guide and Lead the junior team how to programming and design process flow and documented
  • Daily Check on MIS Report to make sure all reporting finished before starting of the business day
  • Analyze the system process for any new request from Business team, contact the meeting, getting user requirement, project detail, documented and signoff
  • Regularly Check and maintains on System Security purpose raise change to update if any security concerns
  • Supporting COB Team who running working at night time to solve any issue
  • System health including Database, Intranet System, Server and Storage
  • Support all request from Audit team for document reference
  • Process System Restoring Test on T24 Application, some part in-house development system to make sure all backup data are correctly backup
  • Support end user on T24 Admin and other in-house System
  • Support and maintenance APIs Server and regularly update on the security purpose
  • Sundry duties assigned

Qualification/Experience Profile

  • Ability to understand and communicate complex technical details in clear and concise
    manner to both technical and non-technical staff
  • Experience in Require problem solving skills
  • At least bachelor degree in computer science or in related discipline
  • 3 year experiences in systems development using Visual Basic.NET or C# programming languages
  • Experience in SQL Server database design including developing complex stored procedure and SQL reporting services, office application development and web-based technology (ASP.NET)
  • Experience in systems security such as backup/restore, user access rights, etc.

Key Responsibilities

  • Oversee all aspects of Window and Linux System ensuring compliance of solution with technology landscape and long-term strategy
  • Hardware and Software configuration and management all platform ensuring high quality and availability of service.
  • Monitor and maintain window, Unix or Linux Server performance and to proactively.
  • Implement system and network security measures to protect company’s assets and ensuring compliance with all policies and guidelines.
  • Perform system failure analysis, recovery ensuring consistency and integrity of underlying data, system backup and restore.
  • Perform Capacity, Disaster recovery and Business continuity planning and be responsible for the technology side related activities
  • Troubleshoot Server, system problem and solving hardware/software faults
  • Perform maintain Data Centre server room (DC/DR)
  • Monitoring and up to date hardware inventory
  • Keep track of incidents and follow up stakeholders and update status
  • Provide and update daily or monthly report of daily support, incident summary to line manager
  • Perform other duties or tasks as assigned by IT manager

Qualification/Experience Profile

  • Bachelor’s degree in information Technology or related fields
  • Minimum 2 years of experience in Server & System administrator and support
  • Experience with Window Servers and VMWare Server
  • Technical Experience in Unix or Linux system administrator and support
  • Experience in Apache Tomcat or other Web Server
  • Experience in Oracle Database Admin
  • Experience in backup and recovery solutions Visualization or System
  • Experience in IBM SAN Switch, Storage and HP SAN Switch, Storage 3Par
  • Experience in Domain Controller, DNS, DHCP and Group Policy
  • Experience in Exchange Server
  • Be able to work overtime or night time in case maintenance
  • Honest, hardworking, reliable, Creatively and willing to learn more new skills,
  • Good comment in English both written and speaking
  • Be able to travel in place when and where the work is assigned

Key Responsibilities

  • Alert management, monitoring and actioning.
  • Monitoring of cards/accounts – ad-hoc review and any potential fraud risk triggers reports.
  • Support with fraud incident handling on accounts, cards, payments.
  • Fraud case creation & reporting.
  • Coordination with payment teams and other banks to block & recover stolen funds.
  • Support with fraud rule definition & tuning.
  • Updating and handling case management queue.
  • Support the improvement and evolution of fraud detection framework & incident response techniques/processes.
  • Ensure the accuracy and timelines of the processing of card disputes.
  • Manage the processing of card disputes and corrections according to regulatory and business SLA.
  • Investigate and resolve disputed transactions debit/credit cardholders.
  • Handling card limit increase/decrease.
  • Assist and support banking staff in handling customers’ requests and needs.
  • Assist in generating and preparation of regularly scheduled reports.
  • Other duties as assigned.

Key competencies required for this role

  • Planning and organizing
  • Excellent Communication and Listing Skills
  • Problem identification and analysis
  • Judgment and problem-solving
  • Flexibility & Adaptability
  • Teamwork
  • Knowledge of investigation techniques.
  • Strong leadership skills.
  • Basic understanding of cyber fraud attacks vs detection mechanisms.
  • Broad understanding how bank operates
  • Strong negotiation Skill

Experience Profile

  • 1-2 years of Banking experience in a fraud monitoring role is preferred.
  • Minimum Bachelor in Computer Science or related fields.
  • Excellence in English communication (both verbal and writing)
  • Experience with banking sector is preferred.
  • Computer literacy in particular Customer database, ATM Switch systems, ATM System
  • Quick comprehension, hardworking, and responsibility
  • Measurement and control reliability
  • Good integrity, positive attitude, helpful, high commitment, competence and motivation
  • Able to work in Flexible time environment (night time and holiday)

Key Responsibilities

  • Promote wide range of banking products and services.
  • Study and evaluate loan application, business plan, client’s collateral.
  • Monitor and ensure your client’s loan repayment regularly.
  • Study credit status and competition in its operating areas.
  • Resolve and coordinate customer complaints or claims as well as loans problem.
  • Build good relationships with clients and local authorities.
  • Make weekly and monthly report for BM.

Qualification/Experience Profile

  • A BBA student or graduated in field of Banking & Finance, Management, Marketing or related fields.
  • Good commitment and willing learn about the role.
  • Good in communication with client, respective customer and among other people.
  • Good in analytical, attention to details, time management, and interpersonal skills.
  • Friendly and talk-active person.
  • Able to travel by own motorbike.
  • Able to use Microsoft Office.
  • No experiences also encourage to apply.

Key Responsibilities

  • Provide a good hospitality to Bank customers.
  • Helping and facilitate the customer to complete the forms (Account Opening).
  • Conduct the direct sales frequently to Bank prospective customers especially on none loan products.
  • Deliver to customers with effective and efficient banking products and services.
  • Prepare the necessary daily and monthly reports to HBRO/BM.
  • Participating the promotion campaign arrange by Bank.
  • Conduct KYC/KYCC (Know Your Customers or Know Your Customer’s Customer) in order to build list of pipeline for direct sale.
  • Regular update the Sale Pipeline, activity plan and report to SBRO/HBRO/BM and DM on the Sales progress.
  • Responsible for building good relationship to existing customers, customers entertain.
  • Problem solving with clients and make clients feel confident with the bank especially encourage clients to use our bank products and services.
  • Responsible for promoting and cross-selling banking products and services.
  • Must perform other duties as assigned.
  • Willing to accept the sales target provide by Bank.

Qualification/Experience Profile

  • Bachelor Degree in Marketing, Banking, Finance, Management or related fields.
  • Past relevant working experience will be an advantage, but fresh from university are also welcome
  • Commit to the core value of the company.
  • Good analytical, attention to details, communication, time management, and interpersonal skills.
  • Knowledge of sales, marketing, economic, banking, financial principles analysis data.
  • Abilities to decision-making and problem-solving
  • Proficiency in English both speaking and writing, knowledge of Chinese is more advantage.
  • Ability to work effectively in a team environment
  • Strong interpersonal skills and confidence to deal with customers and staff at all levels
  • Demonstrated capacity to work under pressure, delivering work in a timely and accurate in manner
  • Interest and enthusiasm to understand the activities and operations of the business
  • Building networks & relationships
  • Customer focus and Sales focus
  • Concern for quality and standards