CPBank Milestone
2013 ~ 2014: Building the Bank’s Foundation
- CPBank was established in September 2013 as a mass-market bank, serving MSMEs and salaried customers.
- Developed the organizational structure at the Head Office, including the management team and departments, based on best practices from Singapore.
- Expanded the network to 19 branches across Phnom Penh, its surrounding areas, and several key provinces and cities nationwide.
- Implemented the world-class core banking system – Temenos T24 R13.
2015 ~ 2019: Expansion of Operational Scope
- Re-engineered operational processes to improve service turnaround time.
- Launched ATM services and mobile banking.
- Acquired 100% ownership of Funan Microfinance PLC.
- Formed a correspondent banking partnership with DBS Bank, Singapore.
- Introduced 365-day banking services at select branches in Phnom Penh.
- Launched the Visa debit card.
- Became a member of the Bakong payment system.
2020 ~ 2024: Building Resilience and Driving Growth
- Reached total assets of US$1.74 billion and expanded the operational network to 64 branches nationwide by 2024.
- Introduced the Loan Origination System (LOS) and Loan Collection System (LCS).
- Implemented 24/7 Security Information and Event Management (SIEM) to strengthen cybersecurity.
- Established a correspondent banking partnership with OCBC Bank, Singapore.
- Upgraded the core banking system to Temenos T24 R21.
- Formed partnerships with AMK and Amret for ATM sharing, and with TrueMoney for collections and cash withdrawals.
- Increased the number of ATMs/CDMs to 324 locations.
- Implemented online National ID (NID) verification via CamDX for KYC compliance.
- Relocated the Head Office and Main Branch to “CPBank Tower”
